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Recpro furniture7/12/2023 ![]() ![]() A couple problems - the width of my opening in the camper for the header piece and bottom were not the same (surprise). Let the buyer beware.īought one of their shower doors for a camper I am renovating. ![]() I AM BEYOND FRUSTRATED WITH THIS COMPANY! The least they could have done was ship the sensors 3-day expedite, but no such luck. So now I wait another 7 days, WITH NO WATER! And I also called before ordering the tank and asked this specific question: are the three 3/8" fittings an external male thread fitting, for which I would need a female connector, or a female fitting? I was told positively they were male fittings as they "stuck out." NOT TRUE! This are female fittings, so all the connectors I bought are worthless. But the tank arrived, and no sensors! And when I called customer service, all the lady did was give me an apology and say she would ship out but could not expedite. It took longer to get here than other places that offered tanks, but I figured I could live with that. I placed an order for a new freshwater tank and sensors. I am a new customer, and was initially excited about doing business with them, as they seemed to be a company "with its act together." I've found that not to be true, and when they make a mistake, customer service is powerless to satisfy the customer. I don't know who owns this company, but someone should tell the owner that there are customer service problems. People make mistakes but when I heard this and did some research, this company should get shut down due to the fact that they are only out to take peoples money. This whole process leads me to believe that this company is not good and is only out to take peoples money without helping them. If you know exactly what you are looking for, why would you look below what you already need to do? After all said and done, she did not try to reconcile the issue at all and told him that he was basically screwed and on his own. The "Disclaimer" is actually on the bottom of the page below the "pay now" promp on the screen. This interaction was one of the rudest interactions with customer service that I've ever heard. He called customer service to explain the issue and they immediately told him that it was his fault and that there was a "disclaimer on the site at the very top saying that you had to take the rubber roof out of box as soon as possible". My father recently bought a rubber roof for his RV and it sat in the box for a week before he opened it and there were major creases in the rubber. ![]()
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